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Security · two-factor authentication
Recover
access
Lost access to your app or phone? Choose a method — from fastest to strongest.
Backup codes
Have your backup codes saved? Sign in with your password and, at the verification step, choose “Use a backup code”.
Instant
Code to account e-mail
Sign in with your password and, at the verification step, choose “Send code by e-mail”. The code goes to your account address.
Instant
Vouching by verified friends
Point to 2 verified profiles who confirm your identity. They don't see your password; abuse means losing their verification.
Usually within a few hours
Verification by support
When other methods fail — we verify your identity (e.g. e-ID / Trusted Profile, account history). Time depends on account level.
Up to 24–72 h depending on account level